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IT support & remote assistance

Kaughaldus
Need help setting up your computer? Printer not printing? Scanning not working? Feel free to try the dwservice remote management application, which lets you share your screen with a technician to diagnose and solve problems.
Click on the Windows or MacOS logo according to your computer operating system and download the dwservice remote management application.
Dwservice Dwservice
Once the application is downloaded, open it and select “Run” and then “Next” on the DWAgent dialog box, after clicking “Next” the computer will display a warning on a dark background, click Yes
Dwservice run
In the next dialog you will see your “User” and “Password” (the password changes every time you reopen the application).
Dwservice session
Fill out the form fields below with the required information and click “Submit”

 

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